Privacy Policy

Vysix respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our software, integration, and analytics services.

1. Information We Collect

We collect information in the following ways:

Information You Provide

You may voluntarily provide information when you:

• Request a demo or contact us
• Fill out forms on our website
• Communicate with our team
• Use Vysix software or services

This information may include:

• Name, company name, job title
• Business email address and phone number
• Account credentials
• Configuration settings and preferences

Operational and Usage Data

When you use Vysix services, we may collect operational data such as:

• Inventory transactions and usage records
• System events and logs
• Configuration and workflow data
• Integration activity and sync status

This data is collected to deliver and support the services you request.

Website Data

When you visit our website, we may collect:

• IP address and browser type
• Device and operating system information
• Pages visited and time spent on the site
• Referring URLs

This data is used to improve website performance and user experience.

2. How We Use Information

We use collected information to:

• Provide, operate, and support Vysix services
• Respond to inquiries and demo requests
• Improve software functionality and performance
• Develop analytics, reporting, and insights
• Maintain system security and reliability
• Comply with legal and contractual obligations

We do not sell personal or business data.

3. Data Ownership

Customers retain ownership of their business and operational data.

Vysix processes data only as necessary to deliver services, provide support, and improve platform functionality. Data is not used for unrelated purposes.

4. Data Sharing and Disclosure

We may share information only in the following circumstances:

• With service providers who support our operations under confidentiality obligations
• With integration partners when authorized by the customer
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Vysix or its users

We do not share customer data for advertising purposes.

5. Integrations and Third-Party Systems

Vysix may connect with third-party platforms such as ERP systems, vending machines, accounting software, or analytics tools.

Data shared with third-party systems is governed by:

• Customer configuration choices
• Integration scope
• The privacy policies of those third parties

Vysix is not responsible for third-party privacy practices.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Understand how visitors use our site
• Improve navigation and content
• Measure site performance

You can adjust cookie settings through your browser preferences.

7. SMS Communications, Consent, and Privacy

Vysix may offer SMS/text messaging communications related to:

• Product inquiries
• Demo requests
• Customer support
• Scheduling and appointment coordination
• Operational updates
• Follow-up communications
• Account or project-related notifications

By opting in to receive SMS communications from Vysix, you agree to receive these message types from Vysix.

Message frequency varies based on your interactions with us.

Message and data rates may apply.

To opt out of SMS communications at any time, reply: STOP, CANCEL, or UNSUBSCRIBE

For assistance, reply: HELP

You may also contact us regarding SMS communications or privacy-related questions at: info@vysix.com or (307) 289-3600

SMS Data Privacy and Protection

Vysix respects your privacy and is committed to protecting your personal information.

Mobile information, including phone numbers, SMS consent records, opt-in data, and messaging history, will not be sold, shared, rented, transferred, disclosed, or distributed to any external organization under any circumstances, including with customer consent, except where required by applicable law.

Vysix does not share consumer SMS opt-in data or consent records with third parties, affiliates, partners, vendors, integration providers, marketing organizations, or external service providers for marketing, promotional, or any unrelated business purposes.

We maintain administrative, technical, and access-control safeguards designed to protect SMS-related personal information from unauthorized access, disclosure, transfer, or sharing.

Access to SMS consent data is restricted to authorized personnel with legitimate operational responsibilities.

Opt-Out Instructions

To stop receiving SMS communications from Vysix at any time: Reply STOP, CANCEL, or UNSUBSCRIBE to any message.

After opting out, you may still receive limited transactional or operational communications related to active projects, support requests, invoices, or existing business relationships where permitted by law.

Help Instructions

For assistance related to SMS communications: Reply HELP to any SMS message or contact: info@vysix.com or (307) 289-3600

Consent Language Example

By opting in, you agree to receive customer support, scheduling, operational, and product-related SMS messages from Vysix. Message frequency varies based on your interactions with us. Message and data rates may apply.

To opt out of SMS messages, reply STOP to (307) 289-3600.

For help, reply HELP to (307) 289-3600 or contact info@vysix.com.

8. Data Security

Vysix uses commercially reasonable security measures to protect information, including:

• Access controls
• Secure data storage
• Monitoring and logging
• Industry-standard safeguards

While no system is completely secure, we take appropriate steps to protect data from unauthorized access or misuse.

9. Data Retention

We retain information only as long as necessary to:

• Provide services
• Meet contractual obligations
• Comply with legal requirements

Data retention periods may vary depending on service agreements and regulatory needs.

10. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Request access to your information
• Request corrections
• Request deletion where appropriate
• Limit or object to certain processing activities

Requests can be submitted using the contact information below.

11. Children's Privacy

Vysix services are intended for business use only and are not directed toward children. We do not knowingly collect personal information from individuals under 18 years of age.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle data, please contact us:

Email: info@vysix.com
Phone: (307) 289-3600